Frequently Asked Questions – Qualiy Clean Dry Cleaning

At Qualiy Clean, we've gathered the most frequently asked questions from our clients. Committed to excellence and customer satisfaction, we strive to offer transparent and helpful responses to all your concerns.

1. What is dry cleaning and why is it a preferred method?

Dry cleaning is a specialized cleaning technique that uses chemical solvents instead of water. This method prevents fabric distortion and helps extend the longevity of garments. It’s ideal for sensitive materials such as wool, silk, and tailored suits.

2. What kind of garments does Qualiy Clean handle?

We process everyday wear like shirts, pants, jackets, dresses, and coats, along with specialty items including bridal gowns, formal attire, curtains, beddings, and rugs.

3. What is the turnaround time for dry cleaning?

Standard turnaround is within 24 hours. For urgent requests, we offer express same-day service. For specific timing, feel free to reach out to our support team.

4. Will my clothes be harmed during the cleaning process?

Not at all. At Qualiy Clean, every piece is handled based on its care label and fabric properties. Our trained team and advanced machinery ensure your items are treated with care and precision.

5. How are your service prices calculated?

Pricing depends on the item type, material, and the cleaning process required. Detailed information is available on our website under the price list section.

6. Do you provide complimentary pick-up and delivery?

Yes, we offer free collection and delivery services in select zones. After scheduling online, we pick up your garments from your address and return them cleaned and ready.

7. Do you guarantee complete stain removal?

We apply targeted treatments for each stain type. While we cannot promise 100% removal due to variables like stain age and fabric, we apply expert solutions to achieve the best possible outcome.

8. What sets Qualiy Clean apart?

Qualiy Clean is distinguished by its environmentally friendly cleaning solutions, personalized customer care, and extensive industry know-how. We pay extra attention to delicate fabrics in a sanitized setting.

9. What are your business hours?

Our facility operates Monday to Saturday between 08:00 and 20:00. We remain closed on Sundays. Online bookings are accessible 24/7.

10. How can I get in touch or arrange a cleaning?

You can schedule your service via the contact page on our website or by calling our customer support. We're also available through our social media platforms.